With Automated Attendant service, your Telco has the tools needed to provide a sophisticated incoming call management service for your customers. Small business offices, businesses with multiple locations, and organizations that need to release information quickly and conveniently to many people are a few of the candidates for Automated Attendant. Automated Attendant quickly directs callers to the information or department they desire and minimizes employee time spent on the phone. It is the perfect ‘after-hours’ solution for your business community.
Call answering applications can be tailored to meet your particular needs. In most applications, the automated attendant can be programmed to answer calls immediately, or after a delay. Using the automated attendant, callers may direct their calls to an extension, department, directory or informational mailbox. The alphabetical name directory and one touch options in the main greetings let the caller easily navigate to their destination. The ability to turn any mailbox into a menu tree of one touch choices makes VS ensemble customizable for any application. Fax calls are automatically detected and routed to the fax extension, eliminating the need for a dedicated fax line. The receptionist can transfer callers directly to voice mail or audiotext boxes.
EVM 200X Auto-Attendant provides
a 2 port SLT interface with expandable Auto Atendant and Audiotex
system. Especially its unique mailbox will handle customer's mesages
during after office hours or line busy situation. It is a high quality
and multifunctional system.