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Auto Attendant




With Automated Attendant service, your Telco has the tools needed to provide a sophisticated incoming call management service for your customers. Small business offices, businesses with multiple locations, and organizations that need to release information quickly and conveniently to many people are a few of the candidates for Automated Attendant. Automated Attendant quickly directs callers to the information or department they desire and minimizes employee time spent on the phone. It is the perfect ‘after-hours’ solution for your business community.

Call answering applications can be tailored to meet your particular needs. In most applications, the automated attendant can be programmed to answer calls immediately, or after a delay. Using the automated attendant, callers may direct their calls to an extension, department, directory or informational mailbox. The alphabetical name directory and one touch options in the main greetings let the caller easily navigate to their destination. The ability to turn any mailbox into a menu tree of one touch choices makes VS ensemble customizable for any application. Fax calls are automatically detected and routed to the fax extension, eliminating the need for a dedicated fax line. The receptionist can transfer callers directly to voice mail or audiotext boxes.

EVM 200X Auto-Attendant provides a 2 port SLT interface with expandable Auto Atendant and Audiotex system. Especially its unique mailbox will handle customer's mesages during after office hours or line busy situation. It is a high quality and multifunctional system.

  • Blind call transfer, supervised call transfer, and unsupervised call transfer for group extensions.
  • Day/night/noon/holiday operator service
  • Flexible extension numbering layout up to 9 digits
  • Hunt group operators
  • Multi-lingual greetings/prompts
  • Transfer destinations: hunt group extensions, internal extensions, external extensions, designated external phones, departmental secretary, and mutual mailbox.
  • Weekly business schedule and holiday schedule
  • 4 levels, 9 or 256 one-digit information menus and receptionists
  • Day/night/noon information menus and receptionists
Mutual Mailbox
(Answering Machine)
  • Message notification
  • Time and date stamp on messages
  • Variable message recording time
  • Variable number of messages (up to 198 messages)
  • System password and Administrator password
  • Equipped with recharging function for external back-up battery (option)
  • Hook-flash and CPT parameter auto-configuration
  • Remote/on-site programming and recording
  • Statistical reports: no-answer, ext. busy, operator busy and incoming calls
  • Voice instruction
  • 3.5mm "Audio In" Jack for downloading announcements
  • Voice storage with FLASH-EPROM
    Capacity: 36 minutes (EVM2006)
                   60 minutes (EVM2010)
  • SLT interface: 2 ports modular growth
  • Power: 13VDC/ 1.8W
  • Size: 25.5cm (D) x 15.5cm (W) x 4.2cm (H)



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